Using online doctor service for the first time, the below mentioned details will make the process simpler for you.

First go to our home page and select the type of certificate you need. It can be a medical certificate or a carer certificate. Once you specify the type of certificate you will have to fill a form which contains few questions regarding your health. These questions will help the doctor to thoroughly understand your medical condition. Also you will be asked to select an appropriate time slot wherein our online doctor can consult you by a video call via Skype.

Once this is done you will have to enter payment details, after which a payment of $19.99 will be processed. You will immediately receive a confirmation of the appointment via the email address you have provided us.

On the appointed time slot, one of our online doctors will connect you via Skype and address all your health concerns. If the doctor finds it appropriate a medical certificate will be issued to you, or else he/she will advise you to visit a doctor in person and your payment will be refunded.

You will receive an electronic copy of your medical or carer certificate on your account on our website and we will also email a PDF copy of your certificate which you can easily download or email it to your employer.

We know that you are already in trouble because of your health and hence aim to help you by proving you easy access to medical services right under the roof of your house!