What is telehealth?

Telehealth is the use of videoconferencing (live video on computer) for appointments with your doctor when they are at a different location to you. You may have seen videoconferencing used on television when the host of a show is interviewing a guest overseas. Telehealth allows patients in rural locations to access Doctor360 specialist consulting more frequently. Our specialists will continue to travel to your destination, however in addition to these rural visits, the specialist will also be available via telehealth. We believe that care should be available when and where you need it most.

Why have I been booked into telehealth?

Our specialist has deemed you suitable for a telehealth appointment.

Telehealth can be very convenient when:

• You need access to a specialist that isn’t in your local area.
• There is a shorter waiting period for a telehealth appointment than face-to-face.
• You would like to have a local family member with you at your appointment.

What happens at a telehealth appointment?

At the telehealth appointment, you (and your support person if you choose to have one) will meet with your specialist via a video link. You will see your doctor on the computer screen and will be able to talk to them as you would in a face-to-face appointment.